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* Ask your doctor about e-Prescribing: Many doctors can now electronically send prescriptions directly to pharmacies. This can help save you time and an extra trip. Ask your doctor if e‑Prescribing is an option for you.
Mercy Care Advantage
Learn more about prescription drug benefits for members of Mercy Care Advantage.
The 2018 Pharmacy online directory is for Gila, Maricopa, Pima, Pinal and Santa Cruz counties.
Beneficiaries must use network pharmacies to access their prescription drug benefit.
The Pharmacy online directory is a list of Mercy Care Advantage’s network pharmacies. To get a complete description of your prescription coverage, including how to fill your prescriptions, please review the Evidence of Coverage and Mercy Care Advantage’s formulary. The formulary and/or pharmacy network may change at any time. You will receive notice when necessary. If you have additional questions, please call our Member Services at 602-263-3000 or 1-800-624-3879, 8:00 a.m. - 8:00 p.m., 7 days a week. TTY users should call 711.
We call the pharmacies in this directory our “network pharmacies” because we have made arrangements with them to provide prescription drugs to Plan members. In most cases, your prescriptions are covered under Mercy Care Advantage only if they are filled at a network pharmacy or through our mail order pharmacy service. Once you go to one, you are not required to continue going to the same pharmacy to fill your prescription. You can go to any of our network pharmacies. We will fill prescriptions at non-network pharmacies under certain circumstances as described in your Evidence of Coverage.
Mercy Care Advantage’s Network Pharmacies
A retail pharmacy is a pharmacy in your area or near your home. You can pick up your prescriptions at a network pharmacy. A network pharmacy is a pharmacy that has a contract with the plan to cover your medications. There are network pharmacies nationwide. In most cases, you can receive up to a 90-day supply for medications you take all the time.
Mail Order Pharmacy
The Mercy Care Advantage mail order pharmacy allows you to order your medications by mail and have them delivered to your home. You may receive up to a 90-day supply on medications you take all the time. There is no extra cost to have your prescriptions mailed to you, but you may need to allow extra time to make sure you receive your medication on time.
Home Infusion Pharmacies
Home Infusion is receiving individualized, necessary treatment, and intravenous medications in the comfort of your home. If you would like more information on Home Infusion or Home Infusion Pharmacies, please contact Mercy Care Advantage Member Services at 602-263-3000 or 1-800-624-3879, (TTY 711), 8:00 a.m. - 8:00 p.m., 7 days a week.
Long-Term Care Pharmacies
Residents of a long-term care facility may access their prescription drugs covered under Mercy Care Advantage through the facility’s long-term care pharmacy or another network long-term care pharmacy.
For more information on Long-Term Care Pharmacies, please contact Mercy Care Advantage Member Services at 602-263-3000 or 1-800-624-3879, (TTY 711), 8:00 a.m. - 8:00 p.m., 7 days a week.
Indian Health Service / Tribal / Urban Indian Health Program (I/T/U) Pharmacies
Only Native Americans and Alaska Natives have access to Indian Health Service / Tribal / Urban Indian Health Program (I/T/U) Pharmacies through Mercy Care Advantage’s pharmacy network. Those other than Native Americans and Alaskan Natives may be able to access these pharmacies under limited circumstances (e.g., emergencies).
For more information on I/T/U Pharmacies, please contact Mercy Care Advantage Member Services at 602-263-3000 or 1-800-624-3879, (TTY 711), 8:00 a.m. - 8:00 p.m., 7 days a week.
All providers in the provider/pharmacy directory accept both Medicare and Medicaid.